Shipping

Shipping

Shipping times for regular service in Europe are 1-4 business days and 2-5 days for orders out of Europe. AQO accepts no responsibility for delays in customs processes outside the EU. Please use our shipping times as a guide. Some countries may experience extended shipping times due to exceptional shipping requirements.

Shipping costs will be added at the checkout and may vary from country to country. Prices shown on AQO are added to the order during the checkout process. Customer Service is at the customer’s disposal to answer any questions regarding shipping costs on, simply click the chat icon to get in touch. 

Delivery

Deliveries will be carried out by GLS for Domestic orders while DHL will deliver international orders. Unfortunately, we cannot make any exceptions. All orders are insured, and Track & Trace information is provided via email and/or text message upon dispatch.

Please note: We are unable to deliver to PO Box addresses. Customs and VAT fees may apply for non-EU addresses.

An item sold to customers outside the EU, risks paying local import taxes on the item. These charges are the responsibility of you, the buyer, and are set by the local tax authorities in your country.